Profile of Storage System of LASA Drug Services in a Pharmacy, Besuki District, Situbondo Regency

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Introduction
Drugs have many uses, not only can give patients healing, but drugs can also harm themselves if the management is not carried out by existing regulations. Medication errors still occur even though there are various rules (Putra, 2016). One of the factors that cause medication errors is an error in the medication administration process (dispensing error). According to previous research, dispensing errors that occur are often caused by drugs with almost the same packaging and name (LASA) (Muhlis, 2019). LASA drugs and their storage system are one of the factors in the occurrence of dispensing errors (Aldhwaihi, 2016). In addition, errors in reading LASA prescriptions, unclear doctor's writing for LASA drugs, and adjacent LASA drug storage are also factors that cause dispensing errors (Tajudiin, 2012).
Various efforts that can be made by pharmacists to avoid drug-taking errors include separating LASA drugs from other drugs, providing an installation of a warning system on the computer or the packaging, conducting double-checking of drugs, contacting doctors to clarify prescriptions, and memorizing various LASA drugs (Muhlis, 2019). Meanwhile, according to the Ministry of Health (2019), the storage of LASA/NORUM drugs is not close to each other and is given a special label so that officers can be more aware of the presence of LASA or NORUM drugs. Therefore, researchers are interested in conducting a study on the "Profile of the LASA drug storage and service system (look alike sound alike) in pharmacies throughout Besuki District, Situbondo Regency,", to find out the profile of the LASA drug storage and service system carried out by pharmacists and pharmaceutical technical personnel. This research was conducted in Besuki Subdistrict, Situbondo Regency because there has been no similar research conducted in subdistrict pharmacies.

Types of research
This study uses qualitative research through in-depth interviews accompanied by direct observation (observation). Qualitative research is an investigation method to find answers to a question that is carried out systematically by using a set of procedures to answer questions, collect facts, and produce findings that can be used. This study refers to the LASA drug storage and service system in pharmacies throughout Besuki District, Situbondo Regency.

Population
The population surveyed in this study consisted of pharmacies in Besuki sub-district, Situbondo district, with a total of five pharmacies, based on survey results and information from sub-district officers.

Sample
The sample used is the entire population.

Place and time of research
This research was conducted at pharmacies throughout Besuki District, Situbondo Regency in 2021.

Research Instruments
In this study, researchers conducted direct interviews with pharmacists and pharmacy staff. Apart from that, researchers also made direct observations on LASA drug storage and service activities. The instruments used in this study include interview guidelines, observation sheets, stationery, cameras, and recording devices (mobile phones).

Overview of Research Sites
The number of pharmacies in Besuki District, Situbondo Regency, is 5. However, at the time of the study, 2 pharmacies refused to be sampled. The 3 pharmacies that are willing to be sampled consist of the BJ Pharmacy==, the NB Pharmacy, and the AD Pharmacy.

Characteristics of Informants
The informants selected in this study were pharmacists and pharmaceutical technical personnel. However, at the time of the research, of three pharmacies in Besuki District, Situbondo Regency, which consisted of BJ Pharmacy, NB Pharmacy, and AD Pharmacy, all three did not have Pharmaceutical Technical Personnel. So the informants in this study consisted of three (3) people who served as pharmacists. Pharmacists are part of health workers who have the authority and obligation to carry out pharmaceutical work as stated in PP No. 51 of 2009 concerning pharmaceutical work, article 1. Pharmaceutical workers are manufacturing, including quality control of pharmaceutical preparations, security, procurement, storage, and distribution or distribution of drugs; drug management; drug service on doctor's prescription, drug information service, drug development, medicinal ingredients, and traditional medicine.
The list of names of those who became informants in this study can be seen in the table below:

Lasa Drugs Quantity
Based on the interviews and observations from the three pharmacies located in Besuki District, Situbondo Regency, the various LASA drugs mentioned by the informant are included in the LASA class of similar speech, same packaging, and drug name same different strength. Rusli (2018) stated that LASA drugs are classified into three types: similar speech, similar packaging, and the same drug name with different strengths.

LASA Drug Storage System (Look Alike Sound Alike)
Storage is one of the activities contained in the logistics management cycle. Storage is considered the heart of the logistics management cycle. This is because storage determines the success and smooth distribution or distribution of goods from one unit to another (Istinganah, 2006). Drug storage is an effort to secure the drugs received so that they are safe (not lost), avoid physical and chemical damage, and keep their quality guaranteed (Ministry of Health, 1996).

PROCEEDING 1 st International Pharmacy Ulul Albab Conference and Seminar (PLANAR)
Based on the results of interviews and observations from the three pharmacies located in Besuki District, Situbondo Regency, in the LASA (Look Alike Sound Alike) drug storage system at pharmacies in Besuki District, Situbondo Regency two out of three pharmacies, namely BJ Pharmacy and NB Pharmacy apply the LASA drug storage system ( Look Alike Sound Alike) by spacing and separating LASA drugs from other drugs only and not applying other systems such as LASA drugs (Look Alike Sound Alike) stored separately in two rows and group II in another row, LASA drugs (Look Alike Sound Alike). ) is stored in a separate medicine box or medicine box, there is a list of LASA (Look Alike Sound Alike) drugs, the use of the LASA label on LASA (Look Alike Sound Alike) drugs, and the use of the Tall Man Lettering method. Meanwhile, 1 out of 3 pharmacies, namely AD Pharmacy, does not implement the LASA (Look Alike Sound Alike) drug storage system at all. It can be concluded that the pharmacy located in Besuki District, Situbondo Regency in the LASA (Look Alike Sound Alike) drug storage system does not meet the regulations or requirements of the LASA (Look Alike Sound Alike) drug storage system. As explained by Singh (2017), in the LASA (Look Alike Sound Alike) drug storage system, LASA (Look Alike Sound Alike) drugs are not stacked together with other drugs, LASA (Look Alike Sound Alike) drugs are stored separately in two rows, with group II in the other row, LASA (Look Alike Sound Alike) drugs are stored in a separate medicine box or medicine box, there is a list of LASA (Look Alike Sound Alike) drugs. In addition, the use of the LASA label on LASA (Look Alike Sound Alike) drugs and the use of the Tall Man Lettering method can also be used (Muhlis, 2019).
Application of the LASA (Look Alike Sound Alike) drug storage system that is not by with existing provisions or regulations can lead to medication errors (Medication Errors), this can lead to serious errors and drugs that cause unwanted drug reactions (Safitri, 2012). In addition, in the preparation of LASA (Look Alike Sound Alike) drugs at pharmacies in Besuki District, Situbondo Regency, the average LASA (Look Alike Sound Alike) drugs are arranged with other drugs and arranged alphabetically.

LASA Drug Service System (Look Alike Sound Alike)
Based on the results of interviews and direct observations, the LASA (Look Alike Sound Alike) drug service system at pharmacies throughout Besuki District, Situbondo Regency, has three pharmacies, namely BJ Pharmacy, NB Pharmacy, and AD Pharmacy, in their service system, have implemented a warning system on the computer or the packaging, conducted two checks, and contacted the doctor to clarify the prescription for LASA (Look Alike Sound Alike) drugs. This is by the provisions of the LASA drug service (Look Alike Sound Alike) which include separating LASA drugs from other drugs, providing installation of a warning system on a computer or the packaging, conducting double-checking of drugs, contacting doctors to clarify prescriptions, and memorizing various LASA drugs (Muhlis, 2019). By the requirements of the LASA (Look Alike Sound Alike) drug storage system, namely at the point of memorizing various kinds of LASA (Look Alike Sound Alike) drugs, 2 of 3 pharmacies located in Besuki District, Situbondo Regency, namely BJ Pharmacy and NB Pharmacy, memorize various kinds of LASA drugs (Look Alike Sound Alike) while 1 of 3 pharmacies in Besuki Sub-district, Situbondo Regency, namely AD Pharmacy, does not memorize various kinds of LASA (Look Alike Sound Alike) drugs. This may be due to the wide availability of drugs in AD pharmacies.

Obstacles
Based on the results of interviews with the three pharmacies located in Besuki Sub-district, Situbondo Regency, which consists of BJ Pharmacy, NB Pharmacy, and AD Pharmacy, the three of them have never encountered problems both in the storage and service of LASA drugs (Look Alike Sound Alike). This may be due to the number of LASA (Look Alike Sound Alike) drugs found in each pharmacy in Besuki District, Situbondo Regency on average ±10 kinds. In addition, many patients want to buy drugs that include or bring the rest of the pack from the previous drug. The third reason is that pharmacies in Besuki District, Situbondo Regency, namely BJ Pharmacy, NB Pharmacy, and AD Pharmacy, do not apply the LASA drug storage system. Because the three pharmacies are constrained in terms of providing the facilities and infrastructure generally provided at the pharmacy.

Conclusion
This study concludes that the LASA (look alike sound alike) drug storage system at the Apotek Besuki District, Situbondo Regency does not meet the requirements for LASA (look alike sound alike) drug storage. The LASA drug service system (look alike sound alike) at Apotek Se, Besuki District, Situbondo Regency has met the requirements for LASA drug services (look alike sound alike).