THE EFFECT OF WORK STRESS AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE
Abstract
Many businesses operate in the same field, both small and large. Business competition, including catering services, is getting tighter and faster. High sales due to business competition indicate that performance will also be high, allowing employees to feel work stress and creating a less conducive work environment. This research examines the effect of work stress and work environment on employee performance at Duta Catering Batu City. This research uses quantitative methods with an Explanatory Research approach. The sample used was 70 people or the entire population, using a saturated sampling technique in nonprobability sampling, which was data collection using interviews and questionnaires. The questionnaire was administered using a Likert scale. At the same time, research data processing was carried out using SPSS (Statistical Program for Social Sciences) version 26 software and applying multiple linear regression analysis methods. The findings showed that work stress negatively and not significantly influenced employee performance at Duta Catering Batu City partially, while the work environment influenced employee performance positively and significantly. In addition, simultaneous testing shows that work stress and work environment jointly and significantly influenced employee performance.
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Arianto, Dwi Agung Nugroho. (2013). Pengaruh Kedisiplinan, Lingkungan Kerja, dan Budaya Kerja Terhadap Kinerja Tenaga Pengajar. Jurnal Economia. Vol. 9, No. 2: 191-200.
Anam, Khoirul., dan Rahardja, Edy. (2017). Pengaruh Fasilitas Kerja, Lingkungan Kerja Non Fisik, dan Kepuasan Kerja terhadap Kinerja Karyawan (Studi pada Pegawai Dinas Perindustrian dan Perdagangan Provinsi Jawa Tengah). Diponegoro Journal of Management. Vol. 6, No. 4: 1-11.
Adhari, Iendy Zulviean. (2021). Optimalisasi Kinerja Karyawan menggunakan Pendekatan Knowledge Management dan Motivasi Kerja. Pasuruan: CV. Qiara Media.
Ameilia, V., dan Marlianingrum, P. R. (2022). Pengaruh Gaya Kepemimpinan, Stres Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan PT Absolute Connection. JURNAL EKOBIS: Ekonomi, Bisnis, Dan Manajemen. Vol. 12, No. 2: 257-376. https://doi.org/10.37932/j.e.v12i2.595
Christi W., Putu Misiliana., dan Subawa, N. S. (2020). Kepemimpinan, Stres Kerja, Motivasi, Lingkungan Kerja, dan Kinerja Kerja Karyawan. ALIGNMENT: Journal of Administration and Educational Management. Vol. 3, No. 2: 109-119. https://doi.org/10.31539/alignment.v3i2.1830
Gunawan. (2021). Pengaruh Lingkungan Kerja dan Stress Kerja Terhadap Kinerja Pada Pegawai Kantor Camat Tebing Tinggi Kabupaten Empat Lawang. JMWE: Jurnal Media Wahana Ekonomika. Vol. 18, No.3: 333-356. https://doi.org/10.31851/jmwe.v18i3.6655
Handoko, T. Hani. (2001). Manajemen Personalia dan Sumber Daya Manusia. Edisi Kedua. Yogyakarta: BPFE Yogyakarta.
Hidayati, E.W., Supriyanto, A.S., Ekowati, V.M. (2021). Work commitment as a mediator of work environment effect on employee performance. MEC-J (Management and Economics Journal), 5 (1). pp. 59-66. ISSN 2598-9537
Kahn, W.A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Journal. Vol. 33, No. 4, 692-724. https://doi.org/10.2307/256287
Kristanti, Desi dan Pangastuti, R. L. (2019). Effect of Work Stress, Work Motivation, and Work Environment on Employee Performance Production Part (Case Study at UD Pratama Karya Kota Kediri). Business and Finance Journal. Vol. 4, No. 2: 105-114. https://doi.org/10.33086/bfj.v4i2.1359
Kaat, Pingkan., Tewal, Bernhard., and Trang, Irvan. (2022). The Effect of Work Stress, Work Environment and Self-Confidence on Employee Performance at PT. Royal Coconut Airmadidi. Jurnal EMBA. Vol. 10, No. 1: 260-268.
Kumala, Uswah., dan Maksum, Ikhsan. (2023). Pengaruh Stres Kerja dan Beban Kerja Terhadap Kinerja dengan Motivasi Kerja Sebagai Variabel Mediasi (Studi Kasus pada Kantor Akuntan Publik di Provinsi DKI Jakarta). JAMBURA: Vol 6, No 2: 905-911. https://doi.org/10.52851/cakrawala.v6i3.331
Lazarus, R. & Folkman, S. (1984). Stress Appraisal and Coping. New York: Springer Publishing Company Inc.
Mathis L, Robert dan John Jackson. (2006). Human Resource Management. Jakarta: Salemba Empat.
Mangkunegara, Anwar Prabu (2017). Manajemen Sumber Daya Perusahaan. Bandung: PT. Remaja Rosdakarya.
Malhotra, N. (2010). Riset Pemasaran Pendekatan Terapan. Edisi Keempat, Jilid 2. Jakarta: PT. Indeks.
Putri, Rumanintya Lisaria. (2019). Perekonomian Indonesia, Bandung: Manggu Makmur Tanjung Lestari.
Qoyyimah, Milafatul., Abrianto, T. H., dan Chamidah, Siti. (2019). Pengaruh Beban Kerja, Stres Kerja, dan Lingkungan Kerja Terhadap Kinerja Karyawan Bagian Produksi PT. INKA Multi Solusi Madiun. Asset: Jurnal Ilmiah Bidang Manajemen dan Bisnis. Vol. 2, No. 1: 11-20. https://doi.org/10.24269/asset.v2i1.2548
Robbins, S. P. (2006). Perilaku Organisasi. Edisi Kesepuluh. Jakarta: PT. Indeks, Kelompok Gramedia.
Robbins, S P., & Judge, T. A. (2010). Perilaku Organisasi. Edisi Kedua Belas. Jakarta: Salemba Empat.
Rahmawati, M.P., Liswandi. (2022). Pengaruh Kompensasi, Lingkungan Kerja, dan Stres Kerja Terhadap Kinerja Karyawan PT XYZ. FIRM: Journal of Management Studies. Vol. 7, No. 1. https://doi.org/10.33021/firm.v7i1.3592
Sedarmayanti. (2009). Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Mandar Maju.
Teo, S. T.T., Bentley, T., dan Nguyen, D. (2020). Psychosocial Work Environment, Work Engagement, and Employee Commitment: A Moderated, Mediation Model. International Journal of Hospitality Management. Vol. 88: 1-10. https://doi.org/10.1016/j.ijhm.2019.102415
Triwidyati, Endang., Kristanti, Desi., dan Nonni. (2022). Pengaruh Lingkungan Kerja dan Stres Kerja Terhadap Kinerja Karyawan PT. Putra Perdana Indoniaga. COSTING: Journal of Economics, Business, and Accounting. Vol. 5, No. 2: 1699-1707. https://doi.org/10.31539/costing.v5i2.4306
Umar, H. (2003). Metode Riset Bisnis. Jakarta: PT. Gramedia Pustaka Utama.
Widayat, Eko W. (2010). Pengaruh Dimensi Motivasi terhadap Kinerja Karyawan PT. Dunkindo Lestari Cabang Medan. Jurnal Ilmiah Abdi Alam. Vol. 3, No. 1.
Widarta. (2019). The Effect of Work Stress and Work Environment on Employees’ Performance of PDDIKTI Operators in LLDIKTI V Yogyakarta. Jurnal Perilaku dan Strategi Bisnis. Vol. 7, No. 2: 91-105. https://doi.org/10.26486/jpsb.v7i2.928
Published
2024-09-26
How to Cite
ALLIFIYAH, Nadhifah Ayu; EKOWATI, Vivin Maharani; SUPRIYANTO, Achmad Sani.
THE EFFECT OF WORK STRESS AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE.
Proceedings of the International Conference of Islamic Economics and Business (ICONIES), [S.l.], v. 10, n. 1, p. 935-944, sep. 2024.
ISSN 2541-3333.
Available at: <https://conferences.uin-malang.ac.id/index.php/iconies/article/view/2810>. Date accessed: 03 feb. 2026.
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Articles
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