THE ROLE OF WORK PROTECTION PROGRAMS, REWARD SYSTEMS, AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE
Abstract
Advances in technology and increasingly intense industrial competition require companies to continuously improve their management practices. In addition to ongoing innovation and efficiency, the management of human resources demands serious and competitive attention. One of the main challenges faced by companies in the logistics and manufacturing sectors is creating a work environment that can support employees in achieving optimal performance. This study aims to analyze the influence of Work Protection Programs, Reward Systems, and Job Satisfaction on Employee Performance. The research was designed using a quantitative approach, with data collected through a five-point Likert scale questionnaire distributed to 100 employees systematically selected from a total population of 254. Data analysis was conducted using multiple linear regression with the assistance of SPSS version 26.0, along with classical assumption testing. The results indicate that work protection, reward systems, and job satisfaction simultaneously have a significant effect on employee performance. Partially, job satisfaction has the most dominant and significant influence, followed by work protection programs and reward systems. These findings highlight that enhancing job satisfaction, along with strengthening protection and reward systems for employees, are crucial strategies to improve performance. The practical implication of this study suggests that integrated human resource policies oriented toward employee well-being are highly relevant to be implemented in the logistics and manufacturing sectors to foster organizational productivity and effectiveness.
Keywords: work protection, reward system, job satisfaction, employee performance
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Amirullah. (2022). Metode & Teknik Menyusun Proposal Penelitian. Media Nusa Creative (MNC Publishing).
Anggraini, D., Nasution, M. I., & Prayogi, M. A. (2023). Optimalisasi Kinerja Pegawai: Stres Kerja dan Kualitas Kehidupan Kerja dengan Mediasi Kepuasan Kerja. Jurnal Ilmiah Manajemen dan Bisnis, 24(2), 170-198.
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Bolatito, A.-O. S., & Mohamoud, Y. A. (2024). Reward Management and Employee Performance: A Review of Job Satisfaction in Somalia. TWIST, 19(1), 128–137. https://doi.org/10.5281/ZENODO.10049652
Ekoja, I. I., Ogbomo, E. F., & Okuonghae, O. (2022). Handbook of Research on Emerging Trends and Technologies in Librarianship (Issue December). IGI Global.
Gamper, J. (2020). Processing Temporal and Time Series Data : Present State and Future. Proceeding of 24th European Conference, ADBIS 2020, 8–14.
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Gomathy, Dr. C. K. (2022). The Impact of Job Satisfaction on Workers’ Productivity. INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT, 06(02). https://doi.org/10.55041/IJSREM11593
Greenberg, J., & Baron, R. A. (2003). Behavior in Organizations: Understanding and Managing the Human Side of Work. Prentice Hall. https://books.google.co.id/books?id=zubtAAAAMAAJ
Harenda, R. D. (2025). Perlindungan Hukum Terhadap Pekerja Akibat Kecelakaan Kerja. Journal of Islamic Business Law, 9(1), 67-76.
Hersey, P., & Blanchard, K. H. (1969). Management of organizational behavior: Utilizing human resources. Academy of Management Briarcliff Manor, NY 10510.
Herzberg, F. (1966). Work and the nature of man. Cleveland. World, 290, 339–341.
Herzberg, F., Mausner, B., & Snyderman, B. B. (2011). The motivation to work (Vol. 1). Transaction publishers.
Herzberg, F., Mausner, B., & Snyderman, B. B. (2017). The Motivation to Work. In The Motivation to Work. Routledge. https://doi.org/10.4324/9781315124827
Imam, S., & Javed, T. (2019). Job Security, Organizational Support and Employee Performance: Mediating role of Employee Satisfaction in Medical Sector of Pakistan. The International Journal of Academic Research in Business and Social Sciences, 9(3), 1250–1269. https://doi.org/10.6007/IJARBSS/V9-I3/5793
International Labour Organization. (2023). Safety and Health at Work. https://www.ilo.org/
Kandasamy, I., Kandasamy, W. B. v, Obbineni, J. M., & Smarandache, F. (2020). Indeterminate Likert scale: feedback based on neutrosophy, its distance measures and clustering algorithm. Infinite Study.
Landry, A. T., & Whillans, A. (2019). The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World. Https://Doi.Org/10.1177/0886368719840515, 50(3), 123–148. https://doi.org/10.1177/0886368719840515
Locke, E. A. (1976). The nature and cause of job satisfaction. Handbook of Industrial and Organizational Psychology, 1297–1343.
Luthans, Fred., Luthans, B. C. ., & Luthans, K. W. . (2021). Organizational behavior : an evidence-based approach. Information Age Publishing, Incorporated.
Maizar, Mustika, I., & Nabella, S. D. (2022). Pengantar Statistik 1. Media Sains Indonesia.
Mangkunegara, A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. In PT. Remaja Rosdakarya (17th ed.). Remaja Rosdakarya.
Maslow, A. H. (1954). The instinctoid nature of basic needs. Journal of Personality.
Maslow, A., & Lewis, K. J. (1987). Maslow’s hierarchy of needs. Salenger Incorporated, 14(17), 987–990.
Muhammad, A., & Mutmainah, S. (2020). Pengaruh Sistem Reward dan Budaya Kerja Terhadap Kepuasan Kerja Implikasinya Terhadap Kinerja (Studi Kasus Pada Tenaga Kerja Indonesia di Busan Korea Selatan). The World of Financial Administration Journal. https://doi.org/10.37950/WFAJ.V2I2.943
Octavia, S., & Ahmad. (2024). The Influence of Competency and Compensation on the Performance of the Kalimantan Regional PKH Coordinator Moderated by Job Satisfaction. International Journal of Asian Business and Management, 3(3), 339–358. https://doi.org/10.55927/IJABM.V3I3.10068
Parasuraman, A., Berry, L., & Zeithaml, V. (2002). Refinement and reassessment of the SERVQUAL scale. Journal of Retailing, 67(4), 114.
Pooja, J., & M Rajesh, Dr. (2024). Reward system and its impact on employees’ performance in laurus labs – hyderabad. Indian Scientific Journal Of Research In Engineering And Management, 08(07), 1–9. https://doi.org/10.55041/IJSREM36561
Prasetia, I., Akrim, & Sulasmi, E. (2022). Metodologi Penelitian Pendekatan Teori dan Praktik. umsu press.
Putri, R. I. I., Araiku, J., & Sari, N. (2021). Statistik Deskriptif. Bening Media Publishing.
Ramadhani, A. A. F., & Kuswinarno, M. (2024). pengembangan kompetensi sumber daya manusia kunci keberhasilan organisasi di tengah persaingan global. Jurnal Media Akademik (JMA), 2(11).
Rizky, A. O., Ramli, A. H., & Mariam, S. (2023). Leader-member exchange, communication satisfaction, job satisfaction, employee engagement dan employee performance. Fonduri de Investiţii, 12(3), 667. https://doi.org/10.34127/JRLAB.V12I3.891
Robbins, S. P. ., & Judge, Tim. (2024). Organizational behavior. Pearson Education Limited.
Simanjuntak, M., Watrianthos, R., & Simarmata, J. (2022). Riset Pemasaran. Yayasan Kita Menulis.
Tarigan, J., Cahya, J., Valentine, A., Hatane, S., & Jie, F. (2022). Total reward system, job satisfaction and employee productivity on company financial performance: evidence from Indonesian generation z workers. Journal of Asia Business Studies, 16(6), 1041–1065. https://doi.org/10.1108/JABS-04-2021-0154
Widodo, T., & Zaenuri, A. (2025). Dampak Kompensasi terhadap Kinerja Karyawan: Perspektif Teori dan Praktik. Bookchapter Manajemen SDM, 1, 667-695.
Williams, V. L. (2022). Probability, choice, and reason (1st ed.). CRC Press.
Wulandari, R. A., Brahmasari, I. A., & Ratih, I. A. B. (2024). The Influences of Job Design, Competence and Rewards on Job Satisfaction and Employee Performance of PDAM Delta Tirta Sidoarjo Regency. International Journal of Economics (IJEC), 3(1), 109–122. https://doi.org/10.55299/IJEC.V3I1.577
Published
2025-10-15
How to Cite
PRASTYO, Edo et al.
THE ROLE OF WORK PROTECTION PROGRAMS, REWARD SYSTEMS, AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE.
Proceedings of the International Conference of Islamic Economics and Business (ICONIES), [S.l.], v. 11, n. 1, p. 523-538, oct. 2025.
ISSN 2541-3333.
Available at: <https://conferences.uin-malang.ac.id/index.php/iconies/article/view/3388>. Date accessed: 16 apr. 2026.
Section
Articles
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
