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THE INFLUENCE OF E-SERVICE QUALITY AND ELECTRONIC WORD OF MOUTH (E-WOM) ON CUSTOMER SATISFACTION IN USING THE BRKS MOBILE APPLICATION IN PEKANBARU.
<strong>Proceedings of the International Conference of Islamic Economics and Business (ICONIES)</strong>, [S.l.], v. 11, n. 1, p. 1173-1184, oct. 2025.
ISSN 2541-3333.
Available at: &lt;<a href="https://conferences.uin-malang.ac.id/index.php/iconies/article/view/3501" target="_new">https://conferences.uin-malang.ac.id/index.php/iconies/article/view/3501</a>&gt;. Date accessed: 02 apr. 2026.